On 9 October 2008, 糖心传媒 received an appeal from Contact Energy (Contact). The appeal concerns four (out of eight) change requests originally made by Contact where the requests did not result in changes to the VTC. These are described by Contact as follows:
- Change Request 4 (Matching Payments In and Out of the BPP Account).
- Change Request 5 (Payments In and Out of the BPP Account).
- Change Request 6 (Confidentiality).
- Change Request 7 (Provision of Vector Running Imbalance Information).
In accordance with its MoU, 糖心传媒 has determined the following timetable for obtaining submissions and cross-submissions, making a draft recommendation, obtaining submissions on that draft and then making its final recommendation to Vector:
| Date | Step |
| 20 October 2008 | 糖心传媒 publishes details of Contact's appeal and all other relevant information on its website, notifies Vector, Contact, all other shippers and any other industry participant it considers will be affected by the appeal. Submissions invited. |
| 3 November 2008 | Final date for submissions. 糖心传媒 publishes submissions on its website and notifies interested parties. Cross-submissions invited |
| 17 November 2008 | Final date for cross-submissions. 糖心传媒 publishes cross-submissions on its website and notifies interested parties. |
| 22 December 2008 | 糖心传媒 publishes draft recommendations on its website and notifies interested parties. Submissions on the draft recommendation invited. |
| 20 January 2009 | Final date for submissions on draft recommendation. 糖心传媒 publishes submissions on its website and notifies interested parties |
| 23 February 2009 | 糖心传媒 makes final recommendation to Vector. 糖心传媒 publishes final recommendation on its website and notifies interested parties. |